Today I'd like to bring you news of two companies who provide excellent service. First off is Wargames Illustrated.
I love the fact that I get a glossy magazine filled to the brim with wargames and related stuff. The only problem was that for several months on row the magazine failed to arrive at my home address. After an email from me to WI subscriptions officer Robert Townsend I got the missing issues resent each time, but the mags kept on disappearing, I really started to suspect someone at the postal distributions-centre here t-in the Netherlands of nicking my stuff (other parcels failed to arrive as well) I rang the Dutch postal services and they blew me off. So in the end Robert suggested sending the latest missing issues in the most secure way possible and to a different address which worked out fine. It took us an enormous amount of e-mails and quite some time but just last week the mag arrivd here fine at my home address so I hope the trouble is now behind us...
Another excellent company is Avatars of War in Spain. From them I ordered a box of plastic Dwarf Slayers and some characters amongst which is their newest Vermin Lord for my gaming buddy Mark! The last batch of figures I ordered (including Mark's birthday prezzie) was overdue and I was stressing whether the stuff was going to get here in time to be gift-wrapped and handed to the birthday-boy. I mailed Johanna of AoW and she told me she had been in hospital and recovering over the last month and would sent the order asap, 3 days later it arrived on my doorstep! Great Service that!
Well just wanted to share this with you all and assure you I am still active on the hobby-front be it a bit less then usual...
Cheers Sander
